Resume
Bio

Resume

San Francisco, CA

(415) 686-5499

PROFESSIONAL EXPERIENCE

Launchdarkly, Oakland — Sr. GTM Systems Developer

September 2025 – Present

Architect & Developer focused on Revenue/GTM Systems & Internal Tools (Salesforce: Platform, Sales Cloud, CPQ, Service Cloud, Integrations), Workato, Clay, and more.

Ironclad, San Francisco — Sr. GTM Systems Manager

August 2024 – August 2025

Team lead for GTM Systems.

Spearheaded the architecture, design, and implementation of critical revenue technology solutions, including Salesforce, CPQ, LeadSpace, Gong, NetSuite integrations, Marketo, 6Sense, Ironclad, CaptivateIQ, and additional systems.
Collaborated closely with cross-functional stakeholders from Sales, Finance, Accounting, Customer Success, and Analytics to drive process improvements, system enhancements, and seamless integrations.
Managed project delivery to optimize revenue operations, enhance data accuracy, and support go-to-market strategies.
Provided engineering expertise and best practices supporting teammates leading and supporting project delivery.

Platform Trailblazers, San Francisco Bay Area — Consultant, Architect, Developer, CEO & Founder (delivery & pre-sales)

April 2022 – August 2024

An independent Salesforce consulting practice offering consulting services for Salesforce and Heroku customers. The focus of my work here has been on clients looking to optimize their Salesforce & Heroku Business applications, with an emphasis on data driven solutions.

SaltClick, Remote — Salesforce Technical Architect (delivery & pre-sales)

January 2024 – March 2024

Led new implementations, managed services engagements, and offshore teams. Built custom Salesforce solutions (Sales, Service, Experience Cloud, Marketing Cloud). Salesforce Platform expert and trusted advisor. Advised pre-sales with discovery, SOWs, proposed solutions, and more. Built custom Salesforce data services tools. Strong solutioning, apex/LWC development, enterprise architecture, and consulting skills. *Laid off at the end of March 2024 due to a reduction in staff.

VRP Consulting Inc., San Francisco CA — Technical Architect (delivery & pre-sales)

May 2023 – October 2023

Technical Architect focused on technical pre-sales solutions and Salesforce delivery. Specializing in custom development and AI solutions.

Salesforce, San Francisco CA — Lead Platform Technical Architect, Heroku & Salesforce Platform (pre-sales)

August 2021 – April 2022

Promoted to Lead TA. Lead the hiring of a second Heroku focused SE for the commercial business unit in the US & Canada. Lead the team in platform ACV. Led solutioning for the largest platform sales deal in CBU ever. Completed a variety of enterprise technical sales.

Salesforce, San Francisco CA — Platform Technical Architect, Heroku & Salesforce Platform (pre-sales)

February 2020 – July 2021

Covered entire AMER commercial & SMB accounts as a pre-sales solutions engineering for Heroku & the Salesforce Platform. Worked with Salesforce’s Platform team since they reorganized Heroku sales teams. Worked with product teams to enhance VPN features. President’s club member and top contributor. Built reusable demo’s showcasing Heroku and the Salesforce Platform to scale team adoption.

Salesforce, San Francisco CA — Sr. Solutions Engineer, Heroku (pre-sales)

February 2019 – February 2020

Solution Engineer for Heroku & the Salesforce Platform. Specialized in data and compute solutions. Supported Enterprise, Commercial, and SMB customers. Lead customer discovery, architecture reviews, demos. Supported Heroku sales in Brazil.

Salesforce, San Francisco CA — Sr. Specialist, Partner Solutions Engineering

August 2017 – February 2019

Trained Salesforce Consulting Partners to demo like Salesforce. Delivered SE enablement program for partners. Lead & assisted in-person SE enablement for partners. Delivered virtual training enabling partners with demo environments. Built demo distribution portal to give consulting partners access to Salesforce demos

GoPro, San Mateo CA — Salesforce Admin, Consultant & Developer

February 2017 – July 2017

Managed all Salesforce systems (sales & service cloud). Replaced overlapping products with Salesforce solutions. Collaborated with other IT groups, marketing teams, sales & service teams, and products teams to increase productivity.

Salesforce, Portland OR — Developer Support Engineer

September 2015 – December 2016

Assisted developers from top customers and worked with Product Engineering to resolve bugs on the platform. Exceeded case quota with an overall CSAT rating of 10. Built internal tools to boost productivity.

EDUCATION

University of Oregon, Eugene OR — B.S. Computer and Information Sciences

September 2010 – April 2015

Redwood High School, Larkspur CA

2006 – 2010

INDEPENDENT PROJECTS

Portland Institute for Contemporary Art — pro-bono project

Undergraduate Research Assistant — University of Oregon CIS Embedded Systems Lab (CAES)

PERSONAL RESOURCES

LinkedIn: https://linkedin.com/in/jackziesing

Github:

https://github.com/jziesing

Personal Site:

https://jackziesing.com

CORE SKILLS

Technical Architecture

Solutions Architecture

Enterprise Architecture

Revenue Operations

Demo Engineering

Solution Selling

Consulting (Software & Salesforce)

Sales Presentations

Technical Presentations

Presales

Enablement

Customer Support

Technical Support

API Integration

Software Development

System Administration

Product Demonstrations

Salesforce

Snowflake

Heroku (PaaS)

AWS

GCP

Full Stack Engineering

Data Science

Prompt Engineering

RAG Application Development

CERTIFICATIONS / AWARDS

Salesforce Certified Administrator

Heroku Technical Architect

Salesforce Trailhead Triple Star Ranger

LANGUAGE PROFICIENCY

JavaScript (node.js, react, next.js, Salesforce LWC)

Python

Apex (Salesforce)

Java

C# / .NET

Linux

SQL

Bash

Dart (Flutter)

Terraform

HTML / CSS

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